FAQ

Frequently asked questions

What's your refund policy?


Please note that all registrations are final. Refunds only processed if an event is canceled. All refund requests must be sent to refunds @ buffsandbrainiacs.com to be processed. Refunds are processed within 30 days. Please note: in the case of weather related cancellations, refunds are not a available, but credit codes of equal value to purchase will be provided and they will be valid for 6 months.




What's the dress code


Unless otherwise stated, all events have a business casual/trendy dress code. No ripped jeans, sweatshirts, t-shirts or athletic wear. <tmpopup><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor></tmpopup><tmpopup><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor></tmpopup><tmpopup><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor></tmpopup>




What if I'm outside the age range?


For most events, we have a 1-3 year older/younger buffer policy that we ask all attendees to respect. IDs will be checked at our discretion. You may be asked to leave should you be too far outside of an event's assigned age range. <tmpopup><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor></tmpopup><tmpopup><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor></tmpopup><tmpopup><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor><tmpopupcolor></tmpopupcolor></tmpopup>




How do I request a refund?


All refund requests MUST be made via email to refunds @ buffsandbrainiacs.com. We do not acknowledge requests via text or ones sent to any other email address. Refunds are processed within 30 days or receipt request.




Will your events have an even gender ratio?


While we do what we can, we can not guarantee an even gender ratio at any event. For 20's and 30's events there's usually a so/40 men to women ratio. For events over 40, there's typically a 60/40 women to men ratio. We do not process refund requests made based on uneven gender ratios.




How many people will I meet at a speed dating event?


We average betyween 7 and 12 speed dating rounds/potential matches per event.




I haven't received my refund. Can you help?


Refunds are typically processed within 30 days. If you haven't already, please be sure to send an email to refunds@buffsandbrainiacs.com to make sure your request is received. During COVID-19, please be patient, as we're doing everything we can to ensure we do not cancel events and process refunds in a timely fashion. You may want to check the calendar and see if there's an event you'd rather attend, email us, and we'll provide you with a code to use to register at no cost in lieuy of a refund.




Is online speed dating worth it?


In our estimation, yes. Not only does it make the process less stressful and time consuming, but it's less expensive. Off-line speed dating events are priced at almost $40 to accomodate venue fees, supplies and host payment. We price our speed networking and speed dating events at $15-$25 and offer discount codes so that the events are affordable.




Are your events open to LGBQT singles?


Absolutely. Our events are open to all orientations and gender identities.Should you ever feel anxious or worried about attending, please contact us and we will work with you to make the process as enjoyable as possible.




Are you associated with other speed dating companies?


While we have posted events for other organizations in the past, we're trying to stay away from adding to the confusion. Our events will always be branded with our URL. Please note: We are not associated with Cheeky Date.




How does online speed dating work?


It's a very simple process. Register for an event. On the day of the event, about an hour before start time, you'll be emailed a unique link to use to lof in. You do not need a username or password. All you do is show up AT LEAST 15 minutes before start time, run through the test to ensure your device is video and audio compatible (most are) and then wait for your first speed dating round. We do not use Zoom to conduct these events. We work with a private platform and pay an on-call tech person to provide a more seamless experience. There are no rooms or switiching anyone around. All you do is sit in front of your device and meet new people every five minutes. After the event you select your matches online. Within 3 hours, you receive an email alerting you to your matches. If there are any tech problems that interfere with your experience, you will be given another event for free. If you don't meet at least 5 potential matches, you'll be given another event for free.